Senior Level Managers Program (Batch 192)

Date: October 11, 2019
Time: 8:30 AM – 5:00 PM
Venue: Discovery Suites 25 ADB Avenue, Ortigas Center Pasig City

This one-day course is designed to equip managers, department heads, directors, and the like with the knowledge, skills, and attitude needed to perform their roles successfully in the organization. It focuses more on the strategic and tactical aspects of management as well as managing departmental goals and alignment to company strategy. Developed by professionals who have worked “in-the-trenches”, this course is offers real-world applications and practical advice not found in other similar training courses.

At the end of this course, the participant should be able to:

  • Describe leadership and the difference across different levell
  • Describe the reason for the organization’s existence and its means of operations
  • Describe the effect of the organization’s structure to its strategy
  • Develop a balanced scorecard for his unit
  • Apply various techniques in managing people and culture

Course Outline

  • Leadership Defined
    • What is a Leader
    • Leadership and Management – Why we need both
    • Leadership across various levels of management
  • Your Company
    • The Company Vision and Mission
    • Activity – Company Vision and Mission
    • Value Proposition Canvas
    • Business Model Canvas
    • Activity – Business Model Canvas
  • Your Organization
    • Organizational Structures
    • Activity – Your Organizational Chart
    • The effect of structure to strategy
  • Measuring your unit’s performance
    • CSF’s / KRA’s / KPI’s
    • The Balanced Scorecard
    • Activity – Developing a Balanced Scorecard in your unit
  • Managing People and Culture
    • Cultural Dimensions
    • Managing Up
    • Managing Down
    • Managing Sideways
    • Managing Conflict
    • Role Playing Activity – Managing People and Culture
  • Summary and Wrap Up

Who should attend

  • Middle Managers, Department Heads, Directors
  • Junior Managers being groomed for promotions
  • Managers who want a refresher on senior management duties and responsibilities

Course Fee is inclusive of AM/PM snacks, lunch, access to the xworks learning management system, digital course materials, and course certificates.